Privacy Policy
Effective Date:-26-12-2024
At smartstudybooks.com, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 and other relevant laws under Indian privacy regulations.
1. Information We Collect
We collect the following types of personal information when you use our website or services:
– Personal Information: Name, email address, phone number, billing address, shipping address, and payment information.
– Usage Data: Information related to how you access and interact with our website, including IP address, browser type, operating system, and pages visited.
2. Purpose of Collection
The information we collect is used for the following purposes:
– To process and complete your orders.
– To communicate with you regarding your orders, updates, and customer support.
– To improve the user experience on our website.
– To send you newsletters, promotional offers, or other marketing communications (if you have opted in).
– To comply with legal obligations and protect the rights and safety of our users.
3. Data Security
We employ reasonable security practices to protect your personal information from unauthorized access, alteration, or disclosure. However, no security system is impenetrable, and we cannot guarantee the complete security of your information.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us remember your preferences and improve our website’s performance. You can control the use of cookies through your browser settings.
5. Sharing of Information
We may share your personal information with third-party service providers who assist us in business operations such as:
– Payment Processors: For completing transactions.
– Shipping and Delivery Partners: For delivering products.
– Customer Support Services: To resolve any issues or provide assistance.
These third-party service providers are required to use your data solely for the purpose of performing their services and must comply with applicable privacy laws.
We will not share your personal data with any third parties for marketing purposes unless we have received your explicit consent.
6. Your Rights
As a user, you have the following rights regarding your personal data:
– Access: You can request access to the personal data we hold about you.
– Correction: You can request corrections to any inaccurate or incomplete personal data.
– Deletion: You can request deletion of your personal data (subject to any legal retention requirements).
– Opt-Out: You can withdraw your consent for receiving promotional emails by clicking the unsubscribe link in the email or by contacting us directly.
To exercise these rights, please contact us at support@smartstudybooks.com.
7. Data Retention
We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by law.
8. Changes to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated revision date.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
Email: support@smartstudybooks.com